Frequently Asked Question

AX TPU Color & AX PPF Film

What is Paint Protection Film/Vinyl Colour Wrap (Maintenance Service Kit)?

Paint Protection Film / Vinyl Colour Wrap Maintenance Kit consists of liquid polymer or ceramic solution applied to the film to create a protective layer, offering long-lasting protection against environmental contaminants like dirt, water, and chemicals.

What is Paint Protection Film (PPF), and how does it protect my vehicle?

PPF is a transparent urethane film applied to the vehicle’s exterior that acts as a barrier against environmental contaminants such as rock chips, scratches, bug splatters, bird droppings, and other minor damage. It helps preserve your vehicle’s original paint finish.

What are the advantages of applying Paint Protection Film / Vinyl Colour Wrap Maintenance Kit?

Enhanced Shine: Gives your car a glossy, showroom finish.

Hydrophobic Properties: Repels water, making cleaning easier.

Scratch Resistance: Adds an extra layer of defines against minor abrasions.

Long-lasting: Can last 6 month-1 Year.

What are the benefits of Paint Protection Film?

Scratch and Chip Resistance: Shields against small rocks, scratches, and road debris.

Self-Healing Properties: The film can repair minor scratches on its own through heat from the sun or a heat gun.

UV Protection: Prevents fading and discoloration from sun exposure.

Chemical Resistance: Protects against bird droppings, tree sap, and bug splatters, which can damage paint.

Invisible Protection: High-quality PPF is nearly invisible, preserving the original look of your vehicle.

Which areas of my vehicle should I protect with PPF?

The most commonly protected areas include:

Front bumper

Hood and fenders

Side mirrors

Door edges and handles

Rear bumper

Wheel arches However, you can choose a full-body wrap for maximum protection.

How long does Paint Protection Film last?

PPF typically lasts 3-10 years, depending on the brand, exposure to elements, and how well the film is maintained.

How do I maintain a car after applying the maintenance service kit?

Regularly wash the car with pH-neutral soaps.

Avoid abrasive cleaning materials.

Reapply the maintenance service kit every 6 month for optimal protection.

How do I maintain my vehicle after PPF installation?

Avoid washing the vehicle for 48 hours after installation.

Hand wash using pH-neutral soap and soft microfiber cloths.

Avoid automatic car washes with abrasive brushes.

Do not apply wax or sealants unless they are PPF-safe.

Does PPF affect the appearance of my vehicle’s paint?

No, high-quality PPF is designed to be optically clear and will not change the color or finish of your vehicle’s paint. In fact, it enhances the gloss and clarity of your vehicle.

Can Paint Protection Film be removed, and will it damage my paint?

Yes, PPF can be safely removed by a professional without causing any damage to the vehicle’s original paint, as long as the paint was in good condition prior to installation.

AX Vinyl Wrap Film

What is Vinyl Wrap, and why should I consider it?

Vinyl wrap is a flexible, adhesive-backed film applied to the exterior of a vehicle, allowing you to change its color or finish temporarily. It also provides protection to your car’s paint against minor scratches, UV rays, and environmental contaminants.

What are the key benefits of Vinyl Wrap?

Customization: Offers endless design possibilities, including matte, gloss, satin, metallic, and custom graphics.

Temporary but Durable: You can easily change the look of your vehicle, and it lasts up to 2-5 years with proper care.

Protects Original Paint: Acts as a shield against minor abrasions, road grime, and UV exposure.

Cost-Effective: Less expensive than a custom paint job, and it can be easily removed if desired.

Can Vinyl Wrap damage my vehicle’s paint?

No, a professionally installed vinyl wrap will not damage your paint. In fact, it helps protect the paint underneath. It is important to have it installed by professionals to avoid issues like peeling or adhesive residue.

What is the process for wrapping a vehicle?

Surface Preparation: The vehicle is thoroughly cleaned and any surface contaminants are removed.

Installation: The vinyl film is carefully applied to the surface, with heat and specialized tools used to ensure a smooth, bubble-free finish.

Final Inspection: The wrap is inspected for any imperfections and cured to ensure proper adhesion.

How long does it take to install a Vinyl Wrap?

A full vehicle wrap can take anywhere from 1 to 3 days depending on the complexity of the design and the vehicle size. Partial wraps, such as roofs or mirrors, can take a few hours.

Can I wash my car after it has been wrapped?

Yes, but avoid high-pressure washing near the edges of the wrap. Hand washing with a soft cloth and mild soap is recommended. You should also avoid waxing unless it is a product specifically made for vinyl.

What should I do if my wrap gets damaged?

Small scratches or damage to the vinyl can often be repaired by replacing the affected section rather than re-wrapping the entire vehicle. AX Film Malaysia offers repair services for such cases.

AX Window Film

What is Window Tint Film, and how does it work?

Window tint film is a thin, multi-layered polyester film applied to vehicle windows. It works by blocking solar energy, reducing heat, glare, and UV exposure, making the interior more comfortable and protecting passengers from harmful UV rays.

What are the main benefits of Window Tint Film?

UV Protection: Blocks up to 99% of harmful UV rays, reducing skin damage and protecting your vehicle’s interior from fading.

Heat Reduction: Helps lower the interior temperature of your vehicle by rejecting up to 60% of solar heat, reducing the need for air conditioning.

Glare Reduction: Minimizes glare from sunlight and headlights, improving driver comfort and safety.

Privacy and Security: Darker tints offer privacy by reducing visibility from outside while also deterring theft.

Enhanced Appearance: Adds a sleek, stylish look to your vehicle.

What’s the difference between the types of tint films offered by AX Film?

AX Film Malaysia offers various types of tint films, including:

Metalized Film: Adds durability and increases heat rejection but may interfere with GPS and mobile signals.

Ceramic Film: Provides superior heat and UV rejection without signal interference and is long-lasting.

The Malaysian Road Transport Department (JPJ) allows the following Visible Light Transmission (VLT) limits:

Front Windshield: Minimum 70% VLT

Front Side Windows: Minimum 50% VLT

Rear Windows & Rear Windshield: No VLT limit; can be fully dark.

Will Window Tint affect my visibility at night?

High-quality tints like those provided by AX Film are designed to maintain good visibility at night, even with darker tints, thanks to advanced technology that selectively filters light.

How long does Window Tint Film last, and does it come with a warranty?

High-quality tints like those provided by AX Film are designed to maintain good visibility at night, even with darker tints, thanks to advanced technology that selectively filters light.

How long does it take to install Window Tint Film?

Installation typically takes 2-4 hours, depending on the vehicle size and the number of windows being tinted.

What should I avoid after getting Window Tint installed?

Avoid rolling down the windows for at least 48 hours to allow the tint to cure.

Wait a few days before cleaning the windows.

Use only non-ammonia-based cleaners and soft microfiber cloths for cleaning.

General Questions

How do I make an appointment for AX Film Malaysia services?

You can book an appointment by calling AX Film Malaysia’s customer service hotline or visiting their official website. Walk-ins are also available at select authorized service centers.

Do AX Film products come with warranties?

Yes, all AX Film products come with warranties. The length of the warranty depends on the product:

Window Tint: Up to 5 years.

PPF: 5-10 years. (Depends on the product series)

Vinyl Wrap: 2 years.

What are the typical costs for these services?

Costs vary based on the size of your vehicle and the specific product. You can contact AX Film Malaysia for a personalized quote based on your vehicle and preferences.

For any further questions or details, feel free to contact AX Film Malaysia via their official website or at their customer service hotline!